PRIVACY POLICY

 

Who is the controller of personal data?

In accordance with the provisions of Regulation (EU) 2016/679 on Data Protection (RGPD) and other current legislation, we inform you that the personal data you may provide while using the website www.profiltek.com (hereinafter "the Website") will be processed by PROFILTEK SPAIN, S.A. (hereinafter "PROFILTEK"), with Tax Identification Code: A-46624037 and address at Crta. National 340 (Km. 938 46510 Quartell (Valencia) Spain.

PROFILTEK can be contacted by e-mail: rgpd@profiltek.com

 
Are you obliged to provide personal data?

Visiting the Website does not imply that the user is obliged to provide any information about himself/herself. However, the use of some of the services available on the Website depends on the completion of personal information forms.

The data requested in the different forms on the website are those necessary to provide the services requested. Refusal to provide the data indicated as necessary may result in the impossibility of providing these services adequately. You may also provide data on a voluntary basis so that these services can be provided in the best possible way.

Likewise, certain functionalities of the website depend on your consent to the processing of your personal data.

 
For what purpose will PROFILTEK process the user's personal data and for how long?
The personal data you provide for the provision of the various services made available through the Website will be processed by PROFILTEK for the following purposes:
 

USER REQUESTING INFORMATION (PRODUCTS OR NEAREST DISTRIBUTOR)

Purpose: To deal with your requests, petitions or queries received from the website. Respond to your request and follow up on it.

Legal basis: Consent of the person concerned. PROFILTEK's legitimate interest in answering the queries and requests of the data subject, justified by the interest shown in contacting and receiving information from PROFILTEK, minimal intrusion of privacy and the use of limited data.

Recipients: These data will not be communicated to third parties unless legally obliged to do so, nor will they be the subject of international data transfers.

Conservation period: We will retain your data for 10 years until you request its deletion.
 

USER APPLIES FOR REGISTRATION AS DISTRIBUTOR/INSTALLER/SUPPLIER

Purpose: Manage the registration of your commercial relationship with PROFILTEK. Sending offers of products and services.

Legal basis: Contractual relationship and PROFILTEK's legitimate interest in responding to the data subject's request, justified by the interest shown.

Recipients: Your data will be communicated to the competent public administrations in the cases provided for in the legislation in force, and for the purposes established by said legislation. We will only disclose them to third parties if they are essential for the provision of the service.

Conservation period: We will retain your data for 10 years until you request its deletion.
 

REQUEST FOR ACCESS CODES TO THE PROFESSIONAL AREA

Purpose: Management of the request for access data to the private area for professionals.

Legal basis: Contractual relationship and PROFILTEK's legitimate interest in fulfilling the data subject's request, justified by the interest shown.

Recipients: Your data will be communicated to the competent public administrations in the cases provided for in the legislation in force, and for the purposes established by said legislation. We will only disclose them to third parties if they are essential for the provision of the service.

Conservation period: We will retain your data for 10 years until you request its deletion.
 

USER REGISTRATION AND ONLINE ACCOUNT CREATION

Purpose: Identify you as a user and give you access to the functionalities of our web platform.

Legal basis: Consent of the data subject at the time of registration, being subsequently processed for the execution of the terms regulating the use of our website.

Recipients: These data will not be communicated to third parties unless legally obliged to do so, nor will they be the subject of international data transfers.

Conservation period: We will retain your data for 10 years until you request its deletion.
 

FOR THE DEVELOPMENT AND EXECUTION OF THE SALE AND PURCHASE CONTRACT

Purpose: Manage the purchase process, the payment of the products regardless of the means of payment used and manage possible returns once the purchase has been made.

Legal basis: Execution of the contract of sale or provision of services.

Recipients: These data will not be communicated to third parties unless legally obliged to do so, nor will they be the subject of international data transfers. We will only disclose them to third parties if they are essential for the provision of the service (financial institutions and credit/debit card issuers, transport and product delivery services).

Conservation period: We will retain your data for 10 years until you request its deletion.
 

USER PARTICIPATING IN A JOB OFFER

Purpose: To manage and evaluate the application for PROFILTEK's selection processes, to include the CV in our job bank, to participate in current or future personnel selection processes and to arrange interviews.

Legal basis: Consent of the data subject when sending the form and the application of pre-contractual measures at the request of the candidate in order to be able to establish an employment contract with PROFILTEK. If the necessary data is not provided, it will not be possible to manage and evaluate the applicationture.

Recipients: If the necessary data is not provided, it will not be possible to manage and evaluate the application This data will not be communicated to third parties unless legally obliged to do so or it is essential for the provision of the service, nor will it be the subject of international data transfers.

Conservation period: We will retain your data for 10 years until you request its deletion.
 

USER SUBSCRIBED TO THE NEWSLETTER

Purpose: Manage the newsletter subscription to receive regular communications about news, publications, offers, promotions, events and other information from PROFILTEK.

Legal basis: Consent requested when you subscribe to the newsletter. The data subject may withdraw consent at any time. In no case shall the withdrawal of consent condition the provision of other services.

Conservation period: We will retain your data for 10 years until you request its deletion.
 

TO RECEIVE RELEVANT INFORMATION AND OFFERS

Purpose: Manage communications about relevant information, offers and promotions from PROFILTEK.

Legal basis: Consent of the person concerned.

Conservation period: We will retain your data for 10 years until you request its deletion.
 

FREE CONTENT DOWNLOADS

Purpose: Manage your request to download the catalogue or any free content and manage the interest shown in PROFILTEK products and services.

Legal basis: Consent of the person concerned when sending the form.

Recipients: These data will not be communicated to third parties unless legally obliged to do so, nor will they be the subject of international data transfers.

Conservation period: We will retain your data for 10 years until you request its deletion.
 
Likewise, we inform you that certain features of the website depend on the use of COOKIES, so that, in the event that you have not denied the possibility of their use, certain information related to your use of the website will be processed. You can see the conditions for use at "Cookie Policy".

Through the use of all these forms, it is clear that you are interested in our products and our company, so we inform you that we may use this data for future commercial communications or campaigns. If you wish to cancel this option, please refer to the section "What rights do you have as a user?
 
Which categories of user data will PROFILTEK process?

The personal data necessary for the provision of the different services available on the website will be indicated on the corresponding form provided for this purpose.

In any case, the categories that can be processed are:

  • Identifying data: name and surname, NIF/DNI/CIF, postal address, e-mail address, telephone number.
 
To which recipients will the user's data be communicated?

The personal data provided by the User will not be communicated to third parties, unless this is necessary for the provision of the services requested or when the user has expressly accepted their communication. In both cases, the User will be duly informed of this possibility before proceeding with the communication of his/her personal data.

 
What is the user's responsibility?

The User is responsible for ensuring that the data provided to PROFILTEK is true, accurate, complete and up to date. For these purposes, the User shall be responsible for the veracity of all the data provided and must keep the information provided duly updated, so that it corresponds to his or her real situation.

Likewise, you will be liable for any false or inaccurate information that you provide through the Website and for any direct or indirect damages that this may cause PROFILTEK or third parties.

 
What rights does the user have?

The User can send a letter to PROFILTEK's address or via e-mail rgpd@profiltek.com, with the Reference "Data Protection", enclosing a photocopy of his/her identity document, at any time and free of charge, in order to:

  • Revoke consent granted.
  • Access their personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of their data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Obtain from PROFILTEK the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
  • Request the portability of your data.

Furthermore, the User may file a complaint with the Spanish Data Protection Agency (agpd.es) when he/she considers that PROFILTEK has violated the rights recognised by the applicable data protection regulations.

PROFILTEK informs users that the exercise of these rights is very personal, so that only the user can exercise these rights with respect to the personal data of which he/she is the legitimate owner. However, in the event that it is exceptionally admitted, the authorised representative of the user may exercise the rights of the user under the terms set out above, provided that he or she accompanies the aforementioned communication with documentation, which accredits such representation.

 
Is it safe to provide personal data?

PROFILTEK will treat the User's data at all times in the strictest confidence and will maintain the mandatory duty of secrecy with respect to the same, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organisational measures to guarantee the security of your data and prevent its alteration, loss, processing or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

 
Can you change the privacy policy?

PROFILTEK reserves the right to modify this Privacy Policy in order to adapt it to new legislation. In such cases, it shall announce the changes introduced on the Website reasonably in advance of their implementation.

Last update: July 2023